Refund Policy

This is the returns procedure for purchases made through RYZE Superfoods. It explains what to send us, how eligible return transport is arranged and when an approved repayment is issued.

Shipping a return with our assistance

We take responsibility for postage on qualifying unwanted-item and quality-related returns. Our team will send a prepaid label or suitable shipping directions. Unless you receive a specific alternative destination, send the authorised return to 1634 N Klein Ave, Oklahoma City, Oklahoma, 73106, United States. Contact us before paying for a carrier independently. No restocking deduction is applied.

Tell us about a fault or fulfilment error

Report missing items, the wrong product, damage or a defect with your purchase reference and relevant photos. We assess what happened and explain the remedy appropriate to the case. Quality-related return postage is borne by the store. Rules about unused change-of-mind goods cannot remove rights that apply to defective or mis-supplied items.

Following the return through to resolution

Once returned goods have been received and checked, we notify you whether the request is approved. Approved repayment is sent to the original payment method within 10 business days after receipt and inspection; the financial provider may then require further posting time. Exchange requests follow the same window and conditions, subject to replacement stock.

Order amendments and cancellation

A request to stop or change an order should reach us before it is dispatched. We try to assist according to its processing status, without promising that a change remains possible. Once shipped, use the applicable returns arrangements. Rights that cannot lawfully be excluded remain in place.

The delivery date starts your request period

You may seek an eligible return or exchange for 30 days following receipt. We need purchase evidence, such as the order confirmation, to locate the transaction. For unwanted purchases, eligibility requires unused goods with original condition and original packaging preserved. Arrange the return with us first.

Reach the merchant

Merchant name: RYZE Superfoods
Write to: Support@qualityflavormushroomcoffee.shop
Call: 539-335-4809
Physical address for enquiries: 1634 N Klein Ave, Oklahoma City, Oklahoma, 73106, United States